7bdbet Privacy Policy

1 Introduction and Purpose

7bdbet is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and how we ensure its protection.

By using the 7bdbet website and registering or logging into an account, you are considered to have given your consent to this privacy policy. If you do not agree with this policy, please refrain from using our platform.

2 What Information We Collect

We collect various types of information when you register and use the 7bdbet platform. This information is used to provide you with better service and to ensure the security of the platform.

2.1 Personal Identity Information

• Full name and date of birth
• Email address and mobile number
• National ID number (for identity verification)
• Current address
• Profile photo (optional)

2.2 Financial Information

• bKash, Nagad, Rocket or Upay account number
• Deposit and withdrawal transaction history
• Last four digits of Visa or Mastercard (where applicable)
• Wallet balance and bonus balance

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Login duration and session data
• Data collected through cookies and tracking technologies

2.4 Gaming Activity Information

• Play history and bet amounts
• Win and loss records
• Preferred game categories
• Bonus usage history

3 How We Collect Information

We collect your information through various methods. Each method is described in detail below:

3.1 Information You Provide Directly

When you register on 7bdbet, log into your account, make a deposit or withdrawal, contact customer support, or update your profile information — you are directly providing us with information.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information. This may include data collected through cookies, log files and web beacons.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes receive information from third-party verification services. This information is used solely to ensure security.

4 Purposes for Using Your Information

7bdbet uses your personal information for the following purposes:

4.1 Service Delivery and Operations

• To create and manage your account
• To process deposit and withdrawal transactions
• To distribute bonuses and rewards
• To provide customer support services
• To resolve platform issues

4.2 Security and Compliance

• To verify identity and prevent fraud
• To prevent unauthorized use of accounts
• To maintain responsible gambling policies
• To prevent access by those under 21 years of age

4.3 Development and Analysis

• To improve platform services
• To personalize the user experience
• To conduct statistical analysis
• To design new features and offers

4.4 Communication

• To send important account updates
• To send transaction confirmation messages
• To inform you about promotional offers (subject to your consent)

5 Cookie Policy

The 7bdbet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the website.

5.1 Essential Cookies

These cookies are essential for the website to function properly. They help maintain login sessions, perform security checks and assist with form completion. Disabling them will prevent the website from working correctly.

5.2 Functional Cookies

These cookies are used to remember your preferences such as language selection and display settings. This means you do not have to set the same preferences on every visit.

5.3 Analytics Cookies

These cookies are used to monitor website performance and analyze user behavior. This information helps us improve our platform.

6 Information Sharing and Disclosure

7bdbet never sells your personal information to third parties. However, limited information may be shared in certain circumstances:

6.1 Service Provider Partners

Necessary information may be shared with trusted technology partners and payment processing services that support the operation of our platform. These partners also adhere to the same standard of privacy policy.

6.2 Legal Obligations

Information may be disclosed when required by court order, lawful requests from government agencies, or legal obligations. In such cases, we will provide only the minimum information necessary.

6.3 Fraud Prevention

Limited information may be shared with fraud detection services to protect the security of the platform and the interests of users.

6.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. However, the same privacy protections will be ensured in such cases.

7 Data Security Measures

7bdbet uses the latest technology and methods to protect your information. Our security framework is built on the following layers:

7.1 Technical Security

• All data transmission secured with SSL/TLS encryption technology
• Databases stored with industry-standard encryption
• Regular security audits and penetration testing
• Firewall and intrusion detection systems
• Two-factor authentication facility

7.2 Organizational Security

• Only authorized personnel may access personal information
• Regular privacy and security training for staff
• A rapid response plan for data breach incidents
• Strict contractual obligations for third-party partners

8 Data Retention Period

We will retain your personal information for as long as your account remains active or as necessary to provide services. Guidelines for retaining different types of information are given below:

8.1 Account Information

Even after your account is closed, account information may be retained for a specified period due to legal and regulatory obligations.

8.2 Financial Transaction Information

Records of financial transactions are retained for as long as necessary for audits and dispute resolution. This information is kept in accordance with industry standards and legal requirements.

8.3 Communication Information

Records of communications with customer support are retained to improve service quality and for future assistance. This information is reviewed regularly and unnecessary data is deleted.

9 Your Rights

As a user of 7bdbet, you have a number of rights over your own personal information:

9.1 Right to Access Information

You may request at any time to find out what information we hold about you. We will provide that information to you within a reasonable time.

9.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may let us know. We will correct that information as soon as possible.

9.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this request may be limited if there are legal obligations or dispute resolution requirements.

9.4 Right to Withdraw Consent

If you have given consent for promotional communications, you may withdraw that consent at any time. To do so, please contact our support team.

9.5 Right to Submit a Complaint

If you have any privacy-related concerns or complaints, please contact us directly. We take all complaints seriously and are committed to providing a prompt resolution.

10 Privacy of Minors

7bdbet strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any personal information from minors.

If we become aware for any reason that a minor is using or has used our platform, we will immediately close that account and delete all collected information.

11 International Data Transfers

In the course of operating our platform, some data may be processed internationally. In such cases we ensure that:

• Data transfers occur only with trusted partners
• The same privacy protections apply to transferred data
• All transfers follow industry security standards
• Users' core rights are preserved at all times

12 Policy Changes

We may update this privacy policy from time to time. When changes are made:

• A prominent notice will be posted on the website
• The "Last Updated" date at the top of the policy will be changed
• For significant changes, a notification may be sent to your registered email

If you continue using the platform after changes are made, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.